Shipping policy

 

Thank you for choosing Velmora Jewellery. We are committed to providing a smooth and efficient shopping experience, and we aim to process and ship all orders as quickly as possible. Below is our shipping policy to help you understand our procedures.


**Order Processing Time**

- All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day. We strive to ship your products as quickly as possible, and you will receive a notification once your order has been shipped.


**Shipping Methods and Delivery Times**

- We offer a variety of shipping options to accommodate your needs. Standard shipping typically takes 3-7 business days, while expedited options are available for faster delivery. Please note that delivery times may vary based on location and shipping method chosen at checkout.


**Shipping Charges**

- Shipping costs are calculated at checkout based on the shipping method selected and your shipping address. Free shipping may be offered during promotional events; please check our website for current offers.


**International Shipping**

- We currently offer international shipping to select countries. Please note that customers are responsible for any customs duties or taxes that may apply to international orders. Delivery times for international orders may vary greatly depending on the destination.


**Order Tracking**

- Once your order is shipped, you will receive a confirmation email with tracking information. This will allow you to monitor your order's journey until it arrives at your doorstep.


**Lost or Damaged Packages**

- If your package is lost or damaged during transit, please contact us at [your contact information] within 5 business days of the expected delivery date. We will work with the shipping carrier to resolve the issue and ensure you receive your order.


**Contact Us**

- If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer service team at [your contact information]. We are here to help!


Thank you for shopping with Velmora Jewellery. We appreciate your business and look forward to providing you with exceptional jewellery and service.